Thank you for shopping at ykshark.com. We hope you are satisfied with your purchase of leather products. If you are not completely satisfied with the product, you can apply for a return or refund according to the following policy:
- Return Request Period
You can submit a return request within 30 days of receiving the product.
Requests submitted after this timeframe may not be processed.
- Return Conditions
Returned items must meet the following conditions:
The item is unused and undamaged.
It must be in its original condition and packaging intact.
All accessories and tags must be included.
It must not affect resale.
If the item shows obvious signs of use or is damaged by the customer, a refund may not be possible.
- Non-Returnable Items
The following items are generally not eligible for return:
Wear or damage caused by personal reasons
Items not purchased through ykshark.com
Orders past the return deadline
- Product Issues or Incorrect Orders
If you receive:
Damaged goods
Wrong goods sent
Items with obvious quality problems
Please contact customer service as soon as possible after receiving the goods, providing your order number and clear photos. We will prioritize processing your replacement or refund.
- Refund Process
The refund process will begin after the returned goods are inspected and confirmed to meet the requirements.
The refund will be returned to the original payment method.
Bank or payment institution processing time is typically 5–10 business days.
Original shipping costs are usually non-refundable unless the return is due to a product quality issue.
- Return Shipping Costs
For returns not due to quality issues: Return shipping costs are borne by the customer.
For returns due to quality issues or incorrect shipment: Shipping costs will be borne or compensated by us.
- How to Apply for a Return
Please contact us via ykshark.com and submit your application by email, providing:
Order Number
Purchase Email Address
Description of the issue and product photos
Email: [email protected]
Return Address: 12608 E 13th Ave, Spokane Valley, WA 99216
Unauthorized returns may not be processed.